Last updated: June 2026

1. Who I Am

I’m Steve, an independent coach and trainee counsellor based in Northampton, UK. I provide coaching and counselling services to adults looking for support, clarity, and personal development.

If you have any questions about this policy, you can contact me at: Steve.Cooper13@outlook.com

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2. What Personal Data I Collect

I only collect the information needed to respond to your enquiry or provide services. This may include:

• Name and contact details (email, phone number)

• Information you choose to share in your message or during sessions

• Booking or payment information if you become a client

• Website usage data such as cookies or analytics (via Squarespace)

For coaching or counselling, you may share personal or sensitive information. I treat this with the highest level of confidentiality.

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3. Why I Collect Your Data

I use your information to:

• Respond to your enquiry

• Provide coaching or counselling services

• Manage bookings and communication

• Improve my website through basic analytics

My lawful basis for processing your data is legitimate interest (responding to your enquiry) and contract (providing services).

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4. How Your Data Is Stored

Your data may be stored in:

• My secure email inbox

• Squarespace (website hosting and contact form)

• My scheduling or payment system (if used)

I only keep information for as long as necessary to provide services or meet legal obligations.

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5. Confidentiality

Anything you share with me in coaching or counselling is confidential.

The only exceptions are where I am legally required to share information — for example, if there is a serious risk of harm to you or someone else.

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6. Your Rights

You have the right to:

• Access your data

• Correct inaccurate information

• Request deletion

• Object to processing

• Withdraw consent (where applicable)

To exercise any of these rights, just contact me.

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7. Cookies & Analytics

My website may use essential cookies and basic analytics tools to understand how visitors use the site. You can manage cookies through your browser settings.

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8. Sharing Your Data

I do not sell or share your data with third parties.

The only organisations that may process your data are trusted service providers such as:

• Squarespace (website hosting)

• Email provider

• Payment or booking systems (if used)

These providers follow strict data protection standards.

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9. Changes to This Policy

I may update this policy from time to time. The latest version will always be available on this page.